GENERAL TERMS OF SALE :


PREAMBLE


METROPLASTIQUE – SARL SupaKitch & Koralie offers a service of selling products online via the website : www.metroplastique.com.

Your use of this site and the information available on this site is subject to the terms and conditions set out below and by using
this site you are acknowledging your consent to them METROPLASTIQUE, in its sole discretion, reserves the right to change these
terms and conditions at any time without notice, although any changes will be posted here. These general conditions are exclusively
for individual buyers and consumers (non professional).

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<> ARTICLE 1 - PRICE & PAYMENT
<> ARTICLE 2 - ORDER
<> ARTICLE 3 - VALIDATION
<> ARTICLE 4 - AVAILABILITY
<> ARTICLE 5 - RETURN
<> ARTICLE 6 - SECURITY
<> ARTICLE 7 - INFORMATION REQUEST - FOLLOWED ORDERS
<> ARTICLE 8 - INTELLECTUAL & INDUSTRIAL PROPERTY
<> ARTICLE 9 - RESPONSABILITY
<> ARTICLE 10 - APPLICABLE DUTY - LITIGATIONS
<> ARTICLE 11 - PERSONAL INFORMATION - CONFIDENTIALITY

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<> ARTICLE 1 - PRICE & PAYMENT

. Prices of our products are indicated in EUROS, all inclusive of tax ( 19,6% TVA) except share in the expenses of
treatment and forwarding.
. Payment of the order will be :
. PAYPAL : via your Paypal count or by credit card
. CHECK : just for France
Your order is then reserved for 7 days. After that, without receiving your check, it will be cancelled.
The order will be processed only after receiving your check and after validation.
. BANK TRANSFERS : contact us for more informations
. CREDIT CARD : this payment will be set up shortly on our website, meanwhile you can pay by credit card via
Paypal mode.
METROPLASTIQUE reserves the right to change prices of products featuring on the website.
However, products will be billed to the buyer on the basis of the rates in effect at the time of order validation.

<> ARTICLE 2 - ORDER

. The buyer orders through the site : www.metroplastique.com.
. All contractual information is presented in French and English.

<> ARTICLE 3 - VALIDATION

When you agree with the terms of service in the process of order, you state to fully accept this one as well as the entirety of these
General terms of Sale and without reserve. The data recorded by METROPLASTIQUE constitute the proof of the whole of the transactions
passed through METROPLASTIQUE and its customers. The data recorded by the system of payment constitute the proof
of the financial affairs.

<> ARTICLE 4 - AVAILABILITY

Our offers of products are proposed within the limit of stocks available.
. In the event of unavailability, we send you an email and we commit to exchange or refund the order within 30 days.
. Be sure of your contact information: name, address and telephone number.
. Check at the time of the order, article by article, that the number, the color, the size, the price are well taken into account
in your purchase order.
When a product is not available any more, this one is posted like such and it is not possible any more for you to order it but you can
if you wish it being held informed of the return in stock of this article, according to the availability of our suppliers.

<> ARTICLE 5 - RETURN

Any return must be obligatorily accompanied by THE RETURN SHEET joined to the invoice.
What to do:
1° Make a return request to our services : infometroplastique@gmail.com
2° A confirmation acknowledging receipt of this request will be sent back via e-mail.
3° Upon receipt of our agreement, you have 15 days to return the product. After this period, your return will be rejected.
4° To process your request, please remember to give your order number, your personal details and the RETURN SHEET.
5° The product must be returned in perfect condition, in its original packaging, undamaged, unmarked.
The product must be accompanied by all its accessories. Otherwise, the product will be returned to you at your expense.
Different possibilities :
. Right of Return for Withdrawal : Following receipt of the products, the buyer has a period of 7 days enabling him,
without having to give any reasons, to return the delivered product. If the buyer uses this withdrawal right within 7 days after receipt
of the products, the seller agrees to refund the buyer without delay and no later than thirty days from the date on which this right has
been exercised.
CAUTION: No withdrawal will be accepted if the returned product is unfit for its resale. Therefore: The product must be returned
in perfect condition, in its original packaging, undamaged, unmarked. The product must be accompanied by all its accessories.
Otherwise, the product will be returned to you at your expense.
The return postage will be borne by the buyer.
. Returns for reference error : You have 15 days to notify us that the received product is not the ordered product: reference
errors, size or color problems, features, entirely different product, defective product…
The return postage will be borne by the METROPLASTIQUE, a value equal to the costs incurred in the first transaction.
After receipt and acceptance of your package by our services, depending on the nature of the product, available stocks, and according
to your wish, we will offer you to send back the original product or an interchangeable product with equivalent characteristics.
If you chose to be refunded, the amount of the entire order (product (s) + shipping charges if your order is composed of only one
product) will be credited to the debited account within 15 days after acceptance of your return.The refund will be made by check.
The products & items from the «Sale» Collection can’t be exchanged or refunded.

<> ARTICLE 6 - SECURITY

The payment the subject of a system of security: we adopted the process of encoding SSL. The paiement by card will be available
soon.

<> ARTICLE 7 - INFORMATION REQUEST - FOLLOWED ORDERS

. For any information or question :
METROPLASTIQUE – SARL SupaKitch & Koralie
Agnès OSPITAL
. Contact concerning the products : violaine.metroplastique@gmail.com
. Contact for tracking of the Orders : agnesmetroplastique@gmail.com
. Others questions: metroplastique@gmail.com

<> ARTICLE 8 - INTELLECTUAL & INDUSTRIAL PROPERTY

All the published elements within the Site, such as texts, comments, sounds, images, photographs, videos, writing, animation, programming,
graphic design, utilities, databases, software is protected by the clauses of the Intellectual Property Code and belong to
METROPLASTIQUE – SARL SupaKitch & Koralie. For this reason and in accordance with the Code of Intellectual Property, only
the use for private use subject to provisions different even more restrictive code of intellectual property (loi 12 mai 1980 – J.O du
13, modifiant l’article 65 de la loi 67-563 du 13 juillet 1967).
Any other use is constitutive of counterfeit and sanctioned with the title of the Intellectual property except prior approval of METROPLASTIQUE
– SARL SupaKitch & Koralie. Any reproduction, modification, adaptation, translation, extraction and / or reuse
a qualitatively part or quantitatively substantial part, is strictly prohibited subject to authorization.

<> ARTICLE 9 - RESPONSABILITY

METROPLASTIQUE’s responsibility is limited to direct and predictable damages which may result from the use by the buyer of the
site and the delivered products.
Responsibility of METROPLASTIQUE shall not be involved if the non-fulfilment or bad fulfilment of its obligations is attributable
to the buyer, or to an unforeseeable and irresistible act from any third party not linked to the supply of provision planed in terms of
conditions, or an unpredictable, compelling and outside case of Force Majeure.
METROPLASTIQUE shall not incur liability for damages resulting from a fault of the buyer in connection with the use of the products.

<> ARTICLE 10 - APPLICABLE DUTY - LITIGATIONS

The Terms of Conditions are ruled by the French law.
The parties agree that in case of a dispute that may arise concerning the implementation or interpretation of the terms of conditions,
they should try to find a compromise.
In case of failure of this attempt of amicable resolution of the dispute, the latter shall be referred to the jurisdiction court.

<> ARTICLE 11 - PERSONAL INFORMATION - CONFIDENTIALITY

METROPLASTIQUE is committed not revealing with thirds information that you communicate to him. Those are confidential. They
will be used by its internal services only for the treatment of your order and that to reinforce and personalize the communication and
the cultural offer and product reserved to the customers of METROPLASTIQUE, in particular by the newsletters of
METROPLASTIQUE to which you will have subscribed as within the framework of the personalization of the site according to your
centers of interests and of the personalization of your account.